Customers purchase apps in Genesys AppFoundry using a preferred sales model:

Genesys Technology Partner sales model

You can purchase solutions, hardware, or applications directly from a Genesys Technology Partner. When you press the “Contact Us” button for an app, AppFoundry routes your inquiry directly to the manufacturing Genesys Technology Partner. In this model, the Genesys Technology Partner handles implementation, maintenance, and support.

Genesys Accessory sales model

You can purchase applications directly from Genesys. For the Accessory sales model, Genesys acts as a marketplace vendor between you and the Genesys Technology Partner. Since financials are managed on Genesys Paper, you need not worry about an extra supplier or its associated activities. In this model, the Genesys Technology Partner handles implementation, maintenance, and support. Genesys provides the End User License Agreement and Terms of Service for apps purchased from a Genesys Technology Partner on Genesys Paper.