Release notes for the AWS Lambda data actions integration
This article describes all releases of the AWS Lambda data actions integration.
February 21, 2024
- Velocity macros to escape JSON’s reserved characters
Administrators can now use the esc.jsonEncode and esc.jsonDecode to escape JSON’s reserved characters in the output: Velocity macros and URI (URL) form encoding for data actions.
August 9, 2023
- Limitation for JSON objects depth
Genesys Cloud now limits the depth of JSON objects to 50 levels within data action requests and responses. This limitation helps to maintain the performance of the data action service: Add configuration to custom actions for integrations and Request configuration for data actions.
April 5, 2023
- Data actions performance summary view
Administrators can now visualize the performance and failure rates of data actions: Data Actions Performance Summary view, Data Actions Performance Detail view and Data actions integration performance analysis.
January 19, 2022
- Delete data actions support
Administrators can now select the HTTP DELETE method to remove data from the integrated service: Add configuration to custom actions for integrations.
February 24, 2021
- Velocity macro for dynamic keys
Administrators can now use the successTemplateUtils.moveKeysIntoArrayOfObjects macro to convert data into a format that is compatible with Architect: Velocity macros.
February 17, 2021
- Cross-region support
The AWS Lambda integration now supports cross-region invocations. Administrators can invoke Lambdas that exist in a different AWS region from their Genesys Cloud organization as data actions. For more information, see the AWS Lambda tab in Add configuration to custom actions for integrations.
October 14, 2020
- Example AWS Lambda function with a data action
Added documentation to explain how to use example code for a AWS Lambda function and a data action that executes the function: Example AWS Lambda function with a data action.
July 29, 2020
- TLS 1.1 protocol deprecation removal
On July 29, 2020, Genesys ended the ability to connect to Genesys Cloud with the TLS 1.1 protocol. Data actions can still connect to REST endpoints with the TLS 1.1 and TLS 1.3 endpoints: Deprecation: TLS 1.1 protocol.
May 13, 2020
- TLS 1.1 protocol deprecation
On July 29, 2020, Genesys will remove the ability to connect to Genesys Cloud with the TLS 1.1 protocol: Deprecation: TLS 1.1 protocol.
April 1, 2020
- TLS 1.0 protocol deprecation removal
On April 1, 2020, Genesys ended support of the TLS 1.0 protocol for data actions: Deprecation: TLS 1.0 for data actions.
March 18, 2020
- Escaping strings in data actions
Updated documentation to clarify the use of various escaping methods: Velocity macros for data actions and Request configuration for data actions.
February 19, 2020
- TLS 1.0 protocol deprecation
On April 1, 2020, Genesys will no longer support the TLS 1.0 protocol for data actions: Deprecation: TLS 1.0 for data actions.
January 29, 2020
- Headers on data actions
The AWS Lambda data actions integration now automatically adds an invocation context object on data actions: Add configuration to custom actions for integrations.
November 27, 2019
- Data actions with on-premises solutions
Updated documentation to explain how to securely use AWS Lambda data actions in Genesys Cloud to retrieve data from on-premises solutions and then use that data in various Genesys Cloud applications: Data actions with on-premises solutions overview, Workflow for data actions with on-premises solutions, and Example AWS Lambda data action with on-premises solution.
August 7, 2019
- Action contracts interface updated
Administrators can now configure input and output contracts for actions through a simple user interface: Add contracts to custom actions for integrations.
February 27, 2019
- Error codes in data action responses
Added documentation about error codes in data action responses during testing: Data action fails during testing.
November 21, 2018
- Action configuration interface updated
Administrators can now configure requests for actions through a simple user interface: Add configuration to custom actions for integrations.
October 3, 2018
- Initial release of the AWS Lambda data actions integration
The AWS Lambda data actions integration allows you to create custom actions that you can then use throughout Genesys Cloud to directly invoke AWS Lambda functions in your AWS account: About the AWS Lambda data actions integration.
