PureCloud Customer Care phone support
Become a Designated Contact by taking the PureCloud Customer Roles and Responsibilities training and completing the form at the end of the training. Allow 48 business hours to receive your credentials.
Before you contact Customer Care for support, See Before you contact PureCloud Customer Care for details on the information you must have before opening a ticket.
Report system outages 24×7 using the below numbers.
See status.mypurecloud.com for PureCloud’s operational, system availability, and incident information.