Professional Services agreement

Schedules

Genesys’ provision of certain, optional professional services are subject to additional terms, as set forth in the Schedules listed below:

Revision history

Date	Revision
August 16, 2023	Update to Schedule D, Section 3b: Discounts negotiated for Professional Services do not apply to TAM services.
August 2, 2023	Addition of Schedule D: Technical Account Manager Services.

Contact

Solution

Company

About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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