Professional Services agreement

Schedules

Genesys’ provision of certain, optional professional services are subject to additional terms, as set forth in the Schedules listed below:

Revision history

Date Revision
March 19, 2024

Uploaded the most recent Schedule A: CAS document.

February 14, 2024

Update to Schedule D: Professional Services Agreement

January 10, 2024

Update to Schedule D: Technical Account Manager Services.

December 20, 2023

Update to Schedule D preamble and Section 8 to clarify terms and ordering terms.

August 16, 2023

Update to Schedule D, Section 3b: Discounts negotiated for Professional Services do not apply to TAM services.

August 2, 2023

Addition of Schedule D: Technical Account Manager Services.