Modify a recording’s archive or delete date
- Recording > Retention Policy > All permission
Modify the archive date or delete date for a recording.
- From the interaction’s detail page, under Recording Information, click Edit.
- Modify the dates as necessary:
- To modify the date, click the archive date or delete date and modify it.
- To remove the date, click X.
- To add a date, click + and choose a date.
- Click Save.
- If the interaction has multiple recordings, to apply the change to all of an interaction’s recordings, choose Apply Update to All Recordings.
- If you select the current date, PureCloud archives or deletes the recording several minutes after you save.
- This page does not automatically update when PureCloud deletes or archives the recording, so refresh to see any changes.