Learning overview

In the Learning section, improve your bot by training it to recognize utterances from live users. The Learning page shows the utterances from users interacting with the bot. Supervised learning is applied as these utterances are automatically assigned a status and a predicted intent. This information can then be used to assign more utterances to your intents with the aim to improving your natural language performance.

Access the Learning area from the bot flow’s Insights and Optimizations menu.

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Insights & Optimizations menu - Learning

For more information, see Use learning to improve your bot.