Genesys Cloud Edge upgrades and updates


Genesys Cloud Edge images that update or upgrade the software on the device use a SHA256 hash with a 2048-bit RSA-PSS signature.

Genesys Cloud Edge updates its software in a maintenance window. You can keep the default window (2:00 AM to 5:00 AM) or define your own maintenance window. With this feature, Genesys ensures that each Genesys Cloud Edge device runs the latest version of software as soon as possible. For more information, see Schedule Automatic Updates for the Edge software.

Genesys Cloud Edge updates also include any operating system updates, including security and issue fixes. As such, you do not have to do any maintenance on the Genesys Cloud Edge device.