Email pricing

  • Genesys Cloud CX 2, Genesys Cloud CX 2 Digital, Genesys Cloud CX 3, Genesys Cloud CX 3 Digital, Genesys Cloud CX 4, or Genesys Cloud CX 1 Digital Add-on II license
  • Routing > Email > Manage permission
  • Responses > Response > View permission
      Genesys Cloud supports sending email messages with the Email campaigns and Agentless email notifications features. In both features, the pricing for email messages is the same and is set at $0.0014 USD per message. 

      USD CAD AUD NZD GBP EUR BRL JPY ZAR
      $0.0014 $0.00154 $0.001820 $0.00196 £0.00098 €0.00112 R$0.00420 ¥0.1680 R0.01988
      Modified date
      (YYYY-MM-DD)      		 Revision
      2022-07-06

      Added article.