- Genesys Cloud Voice Admin role
To remove numbers from the number inventory, disconnect them.
- Click Admin.
- Under Genesys Cloud Voice, click Number Management.
- Select the check box next to the number and click the Disconnect Number button.
- When you see the prompt to confirm the disconnect operation, click Continue.
Disconnected numbers are typically removed from the Genesys Cloud Voice Number immediately. If there is a delay in the disconnect operation, a status indicator appears next to the number that provides additional information. See Status indicators.