Desktop app version releases coming soon

This page previews the release notes for the next Genesys Cloud desktop app version releases.

Genesys Cloud for Mac desktop app 

View a summary of the improvements and fixes in the next scheduled Mac desktop app version release.

Version 2.47.669 will be available on December 15, 2025.

  • Updated to Chromium 142.0.7444.163
  • Updated to latest Sparkle updater
  • Fixed an issue with setting the locale correctly for some uses

Genesys Cloud for Windows desktop app 

View a summary of the improvements and fixes in the next scheduled Windows desktop app version release.

Version 2.47.870 will be available on January 12, 2026.

  • Update to Chromium 142.0.7444.163
  • Added support for Microsoft CloudAP functionality to streamline authentication and support conditional access policies
  • Fixed an issue when launching with elevated privileges
  • Fixed an issue with the installer not installing prerequisites
  • Fixed an issue with setting the locale correctly for some uses