Genesys Cloud
Deprecation: Search Audits APIs

Announced on Effective date
2023-05-10 2023-10-11

On October 11, 2023, Genesys removed the Search Audits APIs, independent Audit APIs for events found at /platform/api/v2/contentmanagement/auditquery and /platform/api/v2/contentmanagement/documents/{documentId}/audits. 

The APIs will be annotated and direct users to the correct APIs moving forward.

Note: We will not allow the API resources to be removed from service until all customers have moved to the correct APIs.


Am I affected?

The deprecation affects customers who use either /api/v2/contentmanagement/auditquery OR /api/v2/contentmanagement/documents/{documentId}/audits.

How can I prepare for this deprecation?

Begin using the platform/audit APIs found in the Developer Center at

What if I need help or have questions?

Contact My Support.