Deprecation: Search Audits APIs

Announced on Removal begins
May 10, 2023 No sooner than August 21, 2023

On August 21, 2023, Genesys will remove the Search Audits APIs, independent Audit APIs for events found at /platform/api/v2/contentmanagement/auditquery and /platform/api/v2/contentmanagement/documents/{documentId}/audits. 

The APIs will be annotated and direct users to the correct APIs moving forward.

Note: We will not allow the API resources to be removed from service until all customers have moved to the correct APIs.


Am I affected?

The deprecation affects customers who use either /api/v2/contentmanagement/auditquery OR /api/v2/contentmanagement/documents/{documentId}/audits.

How can I prepare for this deprecation?

Begin using the platform/audit APIs found in the Developer Center at

What if I need help or have questions?

Contact My Support.