Genesys Cloud
Deprecation: OS Family attribute
| Announced on | Effective date | Aha! idea |
|---|---|---|
| 2022-12-21 | 2023-01-18 | - |
On January 18, 2023, Genesys will remove the OS Family attribute that is configured with a value Mac OS X.
As a result, the OS Family attribute that currently returns Mac OS X will return Mac OS.
FAQs
Am I affected?
All Genesys Predictive Engagement organizations that currently have segments and outcomes that use the OS Family attribute configured with value Mac OS X are affected.
How can I prepare for this deprecation?
Update the value for the OS Family attribute to Mac OS.
What if I need help or have questions?
Contact My Support.
