Deprecation: Get Journey Sessions by Customer action
|Announced on||Removal date|
|January 19, 2022||February 23, 2022|
On February 23, 2022, Genesys will remove the ability to use the Get Journey Sessions by Customer action from the Architect actions list.
Am I affected?
The deprecation affects you if you use the Get Journey Sessions by Customer action in your Architect bot flows. You can achieve this functionality by using a custom data action or an alternative data action.
What do I need to do before the removal date?
It is not necessary to do anything prior to this feature removal.
Who should I contact if I need help or have additional questions?
Reach out to your local Genesys representative or contact My Support.