Delete a Salesforce External Contact Sync integration
- This action does not affect data PureCloud has previously synced.
- If you delete an integration, no triggered syncs occur.
- If you delete and re-add an integration with the same Salesforce account, PureCloud recognizes the existing Salesforce contacts and organizations and proceeds to sync them. It does not create duplicate records.
- Click Admin.
- Under Integrations, click Integrations.
- For the integration you’d like to delete, under Actions click .
- From the Actions list, select Delete Integration.
- Click Yes.