Delete a response
- Responses > All > All permission
- You cannot undo the deletion of a response.
- If you delete a campaign SMS template that is associated with a running campaign, Dialer stops the campaign. To run the campaign again, you must select a new template.
- Click Admin.
- Under Contact Center, click Canned Responses.
- Click the library that contains the response.
- Next to the response, under Actions click More.
- Click Delete Response.
- Click Yes.