Delete a response
Prerequisites
- Responses > All > All permission
Note: You cannot undo the deletion of a response.
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Notes:
- You cannot undo the deletion of a response.
- If you delete a SMS campaign template that is associated with a running campaign, Dialer stops the campaign. To run the campaign again, you must select a new template.
- Click Admin.
- Under Contact Center, click Canned Responses.
- Click the library that contains the response.
- Next to the response, under Actions click More.
- Click Delete Response.
- Click Yes.