1. Click Admin.

  2. Under Outbound, click Call Analysis Responses.

  3. Check the box in the first column for each entry you want to duplicate. The copy command duplicates each item that you check.

    Figure shows an entry that is checked for deletion

  4. Click Copy.

    figure shows which button to press to duplicate marked items

    The system duplicates the selected items and appends the name of each copy with “- copy” followed by a number.

    Figure shows result of copy operation