Billing and usage

Prerequisites

Any of the following Billing permissions:
- Billing > All Permissions
- Billing > Subscription > Add
- Billing > Subscription > View

About your usage

We price Genesys Predictive Engagement on a per-event basis. Genesys Predictive Engagement currently supports Web events.

Monitor your Genesys Predictive Engagement usage in the Subscription section of Genesys Cloud CX.

Usage counts update daily. When you view your usage, you see the total number of events as of the previous day.

For more information about your event pricing, see View your billing and usage summary.