Authenticated web messaging attributes
Authenticated web messaging allows only authenticated users to initiate a web messaging session with your agents. These authenticated users must log in to your website before they can send a web message.
After you configure authenticated web messaging, you can access these existing built-in variables in Architect inbound message flows, which store some authenticated user attributes defined as standard claims by OpenId Connect Reference:
|Message.IsAuthenticated||Boolean||No||Yes||Returns a value that indicates whether the message is authenticated. True if the authentication was requested for the message when it enters the queue; otherwise, false.|
|Message.Message.senderAddressInfo.addressDisplayable||String||No||Yes||A unique identifier associated with the end user. Provided by the third party authentication provider in the
|Message.Message.senderAddressInfo.email||String||No||Yes||The end user’s email address. Provided by the third-party authentication provider in the
|Message.Message.senderAddressInfo.name||String||No||Yes||The end user’s full name. Provided by the third-party authentication provider. This address is built from the concatenation of the