Add questions to a development and feedback module

Prerequisites:

  • Master admin role with the following permissions:
    • Learning > Assignment > All
    • Learning > Module > All
    • Learning > Rule > All

or

  • Performance admin role with the following permissions:
    • Learning > Assignment > Add, Delete, Reset, View
    • Learning > Module > Add, Archive, Delete, Edit, Publish
    • Learning > Rule > Edit, View
 

As you create a Learning with Assessment or Assessment module, you must add questions in the module. You can also add and edit questions to a previously created module. You cannot add questions to a Learning module. For more information, see Create a development and feedback module.

Note:

When working with development and feedback, you can only create, work with, edit, and assign a feedback module in divisions for which you have permission. That is, you can only view data from the divisions that you are a member of. For more information, see Divisions overview and Assign roles, divisions, licenses, and add-ons.

 

Add questions to a development and feedback Learning with Assessment or Assessment module.

  1. Click Admin.
  2. Under Performance & Engagement, click Development and Feedback.
  3. Click New Module and select Learning with Assessment or Assessment.
  4. Click the Questions tab.
  5. Enter a pass mark % in the field provided. The user must achieve this score to pass the module. The pass mark appears at the bottom of the Details tab.
  6. Click [Question group name here]. Add a name of a question group. A question group is a label that categorizes a set of questions, for example, Product Knowledge.
  7. In the Question Group Properties area, you can select the following options:

    • N/A Enabled Question Group—Allows evaluators to select N/A (not applicable), which skips all questions in the group.

    • Display Conditionally—This option allows you to set criteria for whether this question group is shown. Also, this option does not appear in the first question group. It only appears in subsequent question groups.

  8. Insert a question type. By default, you can insert a multiple choice, yes/no, or free text question. If they are available, then you can insert custom question types. 

    A multiple choice question allows the respondent to select a single answer from a list of choices.

    1. Click Multiple Choice.

    2. Click [Question text here]. Add a question. As you type, options appear in the editor. 

    3. Add explanatory text about the question to the Help Text box (optional). In the evaluation form, the explanatory text appears as a tooltip. 

      To preview the explanatory text, click Preview Off. Move your cursor over the question mark. 

      Preview the explanatory text.

      To return to edit mode, click Preview On.

    4. Select N/A Enabled Question (optional). In the evaluation form, an N/A check box appears. If the respondent selects N/A, then other choices in the question are cleared and unavailable. 

    5. Select Comments Required (optional). This selection requires a respondent to add comments after an answer. 

    6. Select Critical Question and Fatal Question (optional). The Critical Question and Fatal Question check boxes work together. A critical question requires the respondent to select one of only two possible answers. Assign the correct answer a value of one. Assign the incorrect answer a value of zero.

      If the respondent selects the incorrect answer and the question is a Fatal Question, when an evaluator scores the evaluation, the fail result is assigned. To select Fatal Question, first select Critical Question.

    7. Click [Answer text here]. Add answers for the respondent to select.

    8. Add numeric values to the Value box. Generally, correct answers have a value of one. Incorrect answers have a value of zero.

    9. To add more answers, select the last answer and click +. Repeat step g and step h.

    10. To delete an answer, select the answer and click the Trash icon.

    11. To reuse this question on other forms, click Save Question As Template. Add a descriptive name. Click Save.

    12. To hide settings for this question, click outside the edit controls.

    A yes/no question prompts the respondent for one answer.

    1. Click Yes/No.

    2. Click [Question text here]. Add a question. As you type, options appear in the editor.

      Add an Evaluation form yes/no question.

    3. Add explanatory text about the question to the Help Text box (optional). In the evaluation form, the explanatory text appears as a tooltip.

      To preview the explanatory text, click Preview Off. Move your cursor over the question mark.

      Preview the explanatory text.

      To return to edit mode, click Preview On.

    4. Select N/A Enabled Question (optional). In the evaluation form, an N/A check box appears. If the respondent selects N/A, then other choices in the question are cleared and unavailable. 
    5. Select Display Conditionally (optional). This option allows you to set criteria for whether this question group is shown. Also, this option does not appear in the first question group. It only appears in subsequent question groups.
    6. Select Comments Required (optional). This selection requires a respondent to add comments after an answer.

    7. Select Critical Question and Fatal Question (optional). The Critical Question and Fatal Question check boxes work together. A critical question requires the respondent to select one of only two possible answers. Assign the correct answer a value of one. Assign the incorrect answer a value of zero.

      If the respondent selects the incorrect answer and the question is a Fatal Question, when an evaluator scores the evaluation, the fail result is assigned. To select Fatal Question, first select Critical Question.

    8. To delete an answer, select the answer and click the Trash icon.

    9. To move a question, click the up or down arrows.

    10. To reuse this question on other forms, click Save Question As Template. Add a descriptive name. Click Save.

    11. To hide the settings for this question, click outside the edit controls.

    A free text question prompts the respondent to enter an answer in a text box to respond to a question.  

    1. Click Free Text.

    2. Click [Question text here]. Add a question. As you type, options appear in the editor.

    3. Add explanatory text about the question to the Help Text box (optional). In the evaluation form, the explanatory text appears as a tooltip.

      To preview the explanatory text, click Preview Off. Move your cursor over the question mark.

      Preview the explanatory text.

      To return to edit mode, click Preview On.

    4. Select N/A Enabled Question (optional). In the evaluation form, an N/A check box appears. If the respondent selects N/A, then other choices in the question are cleared and unavailable. 

    5. Set a maximum character limit for the response. 
    6. Click Save.

  9. To add another question to this question group, click Add Question again.

  10. To add a new question group, click the name of the current question group. Click Add Question Group.

  11. To move a question group, click the title of the question group. Then click the up or down arrows.

  12. When you finish adding groups and questions, click Save or Save and Publish.

Note: To preview the form, click Preview Off.