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Genesys Cloud Resource Center

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About clients

Clients dashboard overview

Client does not appear

Interactions in the client menu

Call control does not appear in the client

  1. Homepage
  2. Add clients
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Add clients

Use External Contacts to add client information. You can:

  • Perform a bulk upload of client information.
  • Sync with your Salesforce account.
  • Manually add clients one at a time.

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