Series: Create a call flow
Complete the flow
Architect allows the flow author to maintain several aspects of flow configuration, including validation and error review, publishing the flow for activation, and other management features such as save or delete, import and export, lock and unlock, and check in or out. To help familiarize yourself with managing a flow, review the following pages: See the various ways to open an existing flow, or open a previous version of a flow for read-only viewing. Learn about the validation process and how to check the flow for errors. For new flows, the Publish action makes the flow available to admins, who can assign numbers and activate the flow. For existing flows, publishing a flow puts the changes into effect immediately. This article describes how to: Create a PDF or print a local copy of a call flow's menu and task structure. You can print a copy of a locked or unlocked flow. With the appropriate role, you can delete one or more flows at at time.
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Features you can configure
Learn how to unlock, or check in, your configuration. With the appropriate role, learn how to unlock a flow locked by another user.
Use sort and filter features to narrow the list of flows on the Manage Flows page.