Release notes for the Genesys Cloud Function data actions integration

This article describes all releases of the Genesys Cloud Function data actions integration.

January 20, 2025

Initial release of the Genesys Cloud Function data actions integration
Genesys Cloud Function data action integration allows you to create custom actions with custom code which is deployed to an AWS Lambda function by Genesys Cloud: About the Genesys Cloud Function data actions integration.

Supported Node.js runtime versions
The initial release of the integration supports the Node.js versions 18, 20 and 22.

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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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