To remove a schedule entry:

  1. Click Admin.

  2. Under Outbound, click Campaign Management.

  3. Click the Schedule tab.

  4. To set the duration of time displayed in the calendar view, click Month, Week, or Day.

  5. If necessary, navigate to the date of the schedule you want to remove using Next or Previous buttons.

    Figure shows selection of a schedule entry in the calendar.

  6. Click a schedule entry. The Schedule a resource dialog box opens.

    Figure shows button for deleting a schedule entry.

  7. Click Remove.

    The system removes the schedule entry without any prompting to confirm the delete operation.