Genesys Cloud
Deprecation: Outbound Search Audits view
| Announced on | Effective date | Aha! idea |
|---|---|---|
| 2023-08-02 | 2024-03-11 | - |
On March 11, 2024, Genesys removed the Outbound Audits view, an independent Audit view for Outbound events. This view is in Admin > Outbound > Search Audits. Audit events will no longer be available under Admin > Outbound > Search Audits.
FAQs
Am I affected?
If you access Audit events in Admin > Outbound > Search Audits, you can now access Audit Viewer in Admin > Troubleshooting > Audit Viewer.
How can I prepare for this deprecation?
Prior to the removal date, you can use the Audit Viewer in Admin > Troubleshooting > Audit Viewer.
What if I need help or have questions?
Contact My Support.
