Learn how to create a content offer that engages visitors on your website and encourages them to take a pre-defined action. 

Overview

Learn what a content offer is and how it works in Genesys Predictive Engagement.

Create and publish a content offer

Learn how to create a content offer and publish it for use with action maps.

Configure an action map to use a content offer

Learn how to configure an action map to use a content offer.

Monitor a content offer

Learn about the tools you can use to see who is viewing your content offer and how effective it is.

Manage a content offer

Learn how to manage content offers in the Action Library.