Genesys Cloud Archive - November 2015

List of the Genesys Cloud release notes published in November 2015.
November 20, 2015

Communicate

  • Ability to download user recordings
  • Locate previously sent faxes by phone number

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November 13, 2015

Integrations

  • Improvements to Genesys Cloud for Salesforce
  • Improvements to Salesforce Object Routing Connector
  • Improved styling on several Webhooks widgets

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November 6, 2015

Platform

  • Consolidated user interface

Collaborate

  • Chat search

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