Genesys Cloud - Version 1.0.0.8038 – March 20, 2019
Manual and auto-update availability
Available for manual update in all regions starting March 20, 2019.
Auto-update enabled for all regions starting March 27, 2019.
Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.
Enhancements and fixes
Improved call language detection logic that the system uses to determine which hold music to play.
Improved reliability of transfers initiated by hardware phones.
Improved stability of the Edge to Cloud connection.
Process management improvements.
Resolved a call control script syntax issue that could cause errors during a replacement speakTo transfer.
Resolved issue where a transfer that interrupts another transfer can result in the transfer dialog returning a failure, giving unexpected call flow results.
Improved handling of forked INVITE requests for logging and analytics data.
Resolved issue where the system parsed header field parameter values using HTTP syntax instead of the SIP syntax.
Improved handling of situations where SIP requests received over a connection (TCP or TLS) get closed before a corresponding response is transmitted back.
