Genesys Cloud - Version 1.0.0.6688 – December 13, 2017

Manual and auto-update availability

• Available for manual update in all regions starting December 13, 2017.
• Auto-update enabled for US-East and EU-West regions starting December 20, 2017.
• Auto-update enabled for AP-NE and AP-SE regions starting December 27, 2017.
• Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.

Enhancements and fixes

• Speech Recognition model updates for English (Great Britain), English (United States), and Japanese (Japan).
• Text-to-Speech model updates for German (Germany). Improved pronunciation of compound words.
• Updated to OpenSSL version 1.0.2m.