Manual and auto-update availability

  • Available for manual update in all regions starting September 13, 2017.
  • Auto-update enabled for US-East and EU-West regions starting September 20, 2017.
  • Auto-update enabled for AP-NE and AP-SE regions starting September 27, 2017.
  • Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.

Enhancements and fixes

  • Added more checks in the VoiceXML application files to better handle situations where <data> elements return successfully but do not return content.
  • Resolved issue where the Edge state does not update properly and remains stuck in the idling phase following an Edge update or a physical request from the Admin UI.
  • Resolved issue where transfers initiated through the IVR do not pass to the transferee.
  • Resolved issue where the call attempt fails when the system dials a malformed or non-standard URI or uses a URI in the sip: form without a user portion.
  • Improved handling of years, dates, and fractions for English, US (en-US), English, Australia (en-AU), English, UK (en-GB) TTS.
  • Speech Recognition model updates for German (de-DE), English, Australia (en-AU), French, Canada (fr-CA), Japanese (ja-JP), and Portuguese, Brazil (pt-BR).
  • Call analysis model updates for Colombia (es-CO) and Spanish, United States (es-US).
  • Resolved issue where error handling for time-out requests stopped other transactions that were still viable.
  • Resolved a request pipeline issue where requests were timing out prematurely.
  • Resolved internal timing issue that caused CONNECT transactions to fail when they initiated too quickly,
  • Resolved issue where the system ignored the configured DSCP value for locally initiated TCP/TLS connections established specifically for SIP traffic.