Genesys Cloud - Version 1.0.0.5826 – April 24, 2017

  • Added option to apply “user” and “header” outbound identity privacy.
  • Added localized audio ring back for Architect Group Transfers.
  • Command file authentication is now enforced.
  • Resolved issue where remote station with persistent connections enabled disconnects on idle RTP, instead of staying persistent.
  • The Outbound Caller ID Name, Outbound Calling Name, and Asserted Identity Name fields now have character type and maximum length restrictions.
  • Resolved issue where certain recognition results causes the BladewareVXML library to throw an exception. 
  • Resolved issue that results in calls stuck in an ACD queue.
  • Report 500 Level SIP Responses as Trunk Proxy Status Errors.
  • There were syntax errors in a number of our SRGS grammar files. These have been fixed.
  • Improved echo-cancellation applied to ISR input audio to reduce the chance of false barge-ins in presence of high energy echoes.
  • Resolved issue where French Canadian (fr-CA) users could not record voicemail greetings.
  • Call analysis detection updates for Japan (ja-JP).
  • Call analysis model updates for Brazil (pt-BR).
  • Added support to the signing logic for AWS to allow for services to send payloads that are unsigned. Most services require signed payloads but AWS Lex requires unsigned payloads for the PostContent API.
  • Updated April 2017 locality lookup.
  • Added aio framework for execution time capture.
  • Updated ICU timezone information.
  • Improved voice activity detection for German (de-DE) Speech Recognition.