Enhancements and fixes
- Upgraded to OpenSSL 3 for premises hardware Edges.
- Resolved an ACD tracking issue which may cause call disconnects due to max resource consumption.
Cloud update availability
Updates for cloud media services occur between 12:00 AM and 5:00 AM in every time zone, starting Thursday, October 12, 2023.
Premises update availability
- Available for manual update in all regions starting Wednesday, October 4, 2023.
- Auto-update enabled for all regions starting Wednesday, October 11, 2023.
- Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.