Enhancements and fixes
- Eliminated race condition when ACD call is answered just before the alerting timeout.
- Resolved an issue related to phone provisioning when multiple phone trunks are present in premises Edge situations.
Cloud update availability
Updates for cloud media services occur between 12:00 AM and 5:00 AM in every time zone, starting Wednesday, September 27, 2023.
Premises update availability
- Available for manual update in all regions starting Wednesday, September 20, 2023.
- Auto-update enabled for all regions starting Wednesday, September 27, 2023.
- Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.