Enhancements and fixes
- Added functionality to refresh Polycom, AudioCodes, and SIP softphone data when the system rebalances.
- Call analysis model updates to detect 1500 Hz machine tones.
Cloud update availability
Updates for cloud media services occur between 12:00 am and 5:00 am on Wednesday, January 5, 2022.
Premises update availability
- Available for manual update in all regions starting Wednesday, December 15, 2021.
- Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.