Manual and auto-update availability
- Available for manual update in all regions starting Wednesday, September 22, 2021.
- Auto-update enabled for all regions starting Wednesday, September 29, 2021.
- Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.
Enhancements and fixes
- Resolved inconsistent behavior between WebRTC phones and physical phones so that they both send DTMF signals when muted.
- Removed support for Polycom SoundStation IP7000 hardware phones for Genesys Cloud Voice and BYOC Cloud. The IP7000 is not compatible with the current minimum encryption requirements.