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Version 220.127.116.1106 – May 26, 2021
Manual and auto-update availability
- Available for manual update in all regions starting Wednesday, May 26, 2021.
- Auto-update enabled for all regions starting Wednesday, June 2, 2021.
- Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.
Enhancements and fixes
- Resolved exception that occurs during Edge shutdown.
- The Edge now enables reconnects for transcription and agent assist monitor sessions.
- Call analysis model updates for the Netherlands (nl-NL).