Genesys Cloud - October 30, 2015
Collaborate
New features and functionality
- External contacts
- Allows for creation of contacts that are external to the Genesys Cloud organization.
- Administrators can create contacts individually or bulk import a CSV file with external contacts.
- Allows for searching for and one-click dial of external contacts.
Bug fixes
- Fixed region picker issue; you can once again reside in Ireland or Australia!