August 3, 2016 - Genesys Cloud Resource Center

Integrations

Microsoft ADFS added as a single sign-on provider

This release provides support for Microsoft Active Directory Federation Services (ADFS) as a single sign-on provider. For more information, see Add Microsoft ADFS as a single sign-on provider.

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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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