How do I share my current geolocation with Collaborate for iOS?

When you install Genesys Cloud for iOS on your mobile device, the installation process prompts you to allow the app to collect your geolocation information. Once you allow your device to share your geolocation, your current geolocation is available in Genesys Cloud.

Contact

Solution

Company

About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

Scroll to top