FAQ: What is a PureCloud WebRTC phone?


The PureCloud WebRTC phone runs right from your browser. There is no additional software to download or install. You simply enable the PureCloud WebRTC phone and you can immediately use it to make and receive calls. For more information, see Set up PureCloud WebRTC phones.

The PureCloud Softphone is different from the PureCloud WebRTC phone.  It is a Windows-only software-based phone. It requires a separate software package to download and install before you can begin to use the phone to make and receive calls.