What users can expect after SSO setup
After configuration, members of your organization can expect the following login behavior. For full details, see Log in to PureCloud using single sign-on (SSO).
- Users log in normally by selecting their org and using their PureCloud credentials.
This is the only time that users need to do this. After initial login, credentials are cached.
- The next time users arrive at the login page, they see the identity provider link at the bottom. Clicking that link takes them to a single sign-on page where they enter those credentials.Note: If the identity provider link does not appear, then something is incorrect with the configuration.