SMS short codes – setup costs
SMS short codes have two pricing schemes: Standard rate and Free to End-User (FTEU). Due to differences in current feature availability, short code support varies between Genesys products.
- Genesys Cloud customers can purchase US, Canada, and UK standard rate short codes. (FTEU short codes for Genesys Cloud are coming soon).
- Genesys Engage customers can purchase US and Canada standard rate and FTEU short codes or UK standard rate short codes.
Note: At the time of purchase, you must pay both the setup fee and the first quarterly charge.
Standard short codes
MMS capability
Enabling a US short code for MMS capability requires an additional one-time MMS setup fee.
| USD | CAD | AUD | NZD | GBP | EUR | BRL | JPY | ZAR |
|---|---|---|---|---|---|---|---|---|
| $625.00 | $687 | $812.50 | $875.00 | £437.50 | €500.00 | R$ 1,875.00 | ¥75,000.00 | R8,875.00 |