Set up co-browse
Co-browse sends a copy of the sharer’s current page on your website to PureCloud. Co-browse needs two pieces to work:
- Which private data your site masks or hides during co-browse sessions. Co-browse does not send any masked data to PureCloud, and agents cannot see the contents of any masked sections.
- Whether viewers can request control of the shared page.
- Whether co-browse hides cursors.
- The preferred locale for co-browse sessions.
- The logging level.