Schedule callbacks from a website


Customers can place a widget on their website to allow users to schedule a callback. This feature must be implemented by a developer who is familiar with web services, node.js, nvm, npm, bower, and gulp—all of which are required to work with the sample code provided. Genesys Cloud provides the widget as a convenience, but alternatively, you can use the API directly to create a callback. For more information, see Create Callback in the Genesys Cloud Developer Center.

To download the source, navigate to https://github.com/MyGenesys Cloud/schedule-callback-example. Then follow instructions in the ReadMe for the GitHub repository.