Permissions and scopes in the public API

Every endpoint in the Genesys Cloud Public API requires a scope, which can be read-only or read-write. Refer to API documentation in the Genesys Cloud Developer Center to find out which permissions and scopes a particular endpoint requires.

  1. Navigate to the Genesys Cloud Developer Center. 
  2. Click API Explorer. Developer center landing page
  3. The API Explorer page appears. In the API Operation Filter search field, type the name of the endpoint. 
  4. Enter OAuth as the endpoint name.  
  5. Click the name of the endpoint.

The view expands to display required permissions, scopes, input parameters, responses returned, and other information about the endpoint.

To make the API call, the user of a third party app must have the required permissions, and the app must be authorized with required OAuth scopes (either read-write or read-only).