GCXNow experience explained

You can sign up and explore Genesys Cloud free without entering credit card information. Activate the capabilities that you need in minutes and realize value in hours.

After you sign up, you have automatic access to the following flows:

• Inbound call flow: Administrators and contact center managers can use advanced routing capabilities in Genesys Cloud Architect for calls. Inbound call flows analyze incoming calls and route them according to the flow design. 
• Inbound email flow: Administrators and contact center managers can use advanced routing capabilities in Genesys Cloud Architect for email messages. This method routes and delivers incoming email messages to the right queue based on a better understanding of the customer and intent.
• Inbound message flow: Administrators and contact center managers can use advanced message routing capabilities in Genesys Cloud Architect for supported messaging channels. This method routes and delivers incoming messages to the right queue based on a better understanding of the customer and intent.

Explore the capabilities that you like to evaluate. If at any time you need assistance, reach out to trialhelp@genesys.com.