Export draft intents and topics

Topic mining in intent miner: Feature coming soon

You can export draft mined intents and topics into CSV format. After you download the draft intents or topics, you can import them into a third-party bot.

This example shows the Export button from the Draft Topics page. In the Draft Intents page, the Export button is located in the same location.

Click the image to enlarge.

Export to CSV

From the Intent Miner Export list, choose CSV. When you export, the .csv file includes intents and utterances or topics and phrases in two columns.

You can also import the existing draft intents and utterances in Architect into a Genesys Dialog Engine Bot Flow. For more information, see Import mined intents into a Genesys Dialog Engine Bot Flow.