Export a short-term forecast


When you export a short-term forecast, Workforce Management downloads the information in CSV format for importing into future forecasts. The system exports short-term forecast data in UTC times.

  1. Click Admin.
  2. Under Workforce Management, click Short-Term Forecasts.
  3. In the upper right corner, click the Management Unit list and select the desired management unit.
  4. Create a new or open an existing short-term forecast. The forecast editor opens.
  5. Click Export  . The forecast downloads in CSV format to your specified location.