Enable HIPAA compliance
If your organization requires a HIPAA-compliant Genesys Cloud organization, you must first obtain a business associate agreement (BAA). To receive a BAA with Genesys Cloud, contact firstname.lastname@example.org.
If you have a BAA and need to enable HIPAA, contact Genesys Cloud Customer Care.
For more information about HIPAA, refer to the HIPAA compliance article.