Announced on Effective date
2024-04-08 2024-07-08

Starting July 8, 2024, Genesys will no longer support the Mobile Messenger SDK wrapper for React Native applications and will remove access to all available React Native repositories.

Customers who use the React Native wrapper are encouraged to migrate to the new Mobile Messenger SDK and build the wrapper based on the provided supporting documents.

Am I affected?

The deprecation affects you if you use the Mobile Messenger SDK React Native wrapper.

    How can I prepare for this deprecation?

    You are encouraged to create your own React Native wrapper using the native Mobile Messenger SDK.

    What if I need help or have questions?

    Contact My Support.