Genesys Cloud
Deprecation: iOS Supervisor chat

Announced on Effective date
2019-12-18 2020-02-19

On February 19, 2020, Genesys removed the chat feature from the iOS Supervisor App. If you would like to continue using chat, you should download the Genesys Cloud Collaborate app.


Am I affected?

This deprecation affects you if you use the chat feature in the iOS Supervisor app.

How can I prepare for this deprecation?

Download the Genesys Cloud Collaborate app for your device. For more information, see iOS Supervisor help.

What if I need help or have questions?

Contact My Support.